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See how Plainmatter protects your firm's data

Your firm keeps privileged communications and client trust records in Plainmatter, so read what we do today before you move your files.

We describe each control in plain terms and say where we still have gaps.

Review what we do today

Keep each firm's data separate
We tag every record with your firm's ID and filter every query by it. Plainmatter checks that you belong to the firm before every read or write.
Encrypt traffic in transit
We serve Plainmatter only over HTTPS, so traffic between your browser and our servers is encrypted.
Store data with managed providers
We keep your database on managed Postgres and your documents in managed object storage. Both providers encrypt data at rest and take automatic backups.
Control access by role
Give each person the owner, attorney or staff role. Only an owner can turn on AI features for the firm.
Review the activity log
Plainmatter records who created, changed, sent or reversed matters, time entries, invoices and trust transactions, and when.
Protect sign-in
Sign-in runs on WorkOS, so Plainmatter never sees or stores your password. Turn on two-factor sign-in, or sign in with Microsoft or Google.
Keep AI off until you choose it
Plainmatter sends no firm data to an AI provider until an owner turns AI features on in settings.
Export your data at any time
A firm owner can download every record as CSV, with your documents, whenever you want and for 90 days after you cancel. Plainmatter logs each export.

Know what we do not have yet

SOC 2
We do not hold a SOC 2 report yet. We will publish the date of our first audit here when we schedule it.
Single sign-on with your own identity provider
SAML single sign-on is not set up for firms yet. Ask us if your firm needs it.

Report a security issue

Email hello@getplainmatter.com with "Security" in the subject line. We reply within two business days and keep you updated until we fix the issue.

Bill every hour you work and keep your trust account ready for an audit

Start with the sample firm or your own matters. Pay $59 per lawyer per month after the 30-day trial.

Try every feature for 30 days without a card. Add staff for free.