Get help with Plainmatter
Email hello@getplainmatter.com and a person answers, usually within one business day.
Tell us your firm's name, what you were doing and what you expected to happen. A screenshot helps. Never send client documents or account numbers by email.
Find answers to common questions
- Move your data from Clio or MyCase
- Follow the switching guide, or reply to your welcome email and we run the move for you.
- Change or cancel your subscription
- Firm owners manage seats, billing, pauses and cancellation in Settings, Plan. See pricing for how billing works.
- Export your firm's data
- Owners download everything as CSV files and the original documents from Settings, Export, at any time.
- Understand how we protect data
- Read security and the privacy policy.